Privacy Policy

📋 1. Introduction

Haryana Technical Works LLC ("Company", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at haryanatechnicalworks.com or interact with our services in Dubai, UAE.

By using our website or contacting us for services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us before using our services.

📂 2. Information We Collect

Information You Provide Directly

• Full name, email address, and phone number (submitted via contact or quote forms)
• Project details, service requirements, and location information
• Photographs or documents you share with us related to your project
• Payment and billing information when services are contracted
• CV and employment details submitted via our Career application form
• Feedback, reviews, and testimonials you choose to provide

Information Collected Automatically

• IP address and browser type when you visit our website
• Pages visited, time spent, and navigation patterns (via Google Analytics 4)
• Device information — mobile, tablet, or desktop
• Referring website or search query that brought you to our site
• Cookies and similar tracking technologies (see Section 5)

⚙️ 3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotations for interior design and renovation services
• To schedule site visits, consultations, and project-related communications
• To manage ongoing projects and coordinate with our design and technical teams
• To process payments and issue invoices for completed services
• To review and process job applications submitted through our Career page
• To improve our website, services, and user experience
• To send service updates, project progress reports, and relevant communications
• To comply with our legal obligations under UAE law

We do not use your personal data for unsolicited marketing without your explicit consent. If you opt-in to our newsletter or promotional updates, you may unsubscribe at any time.

🤝 4. Sharing Your Information

Haryana Technical Works LLC does not sell, rent, or trade your personal data. We may share information only in the following limited circumstances:

• Service Partners: Trusted subcontractors, suppliers, or technical teams directly involved in delivering your project — bound by confidentiality agreements
• Professional Advisors: Lawyers, accountants, or insurers as required for business operations
• Technology Service Providers: Google Analytics, email service providers, and CRM tools — all under strict data processing agreements
• Legal Requirements: When disclosure is required by UAE law, court order, or government authority
• Business Transfer: In the event of a merger or acquisition, your data may be transferred to the acquiring entity under equivalent privacy protections

🍪 5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types:

• Essential Cookies: Required for the website to function properly (session, security)
• Analytics Cookies: Google Analytics tracks website usage to help us improve content and performance
• Functional Cookies: Remember your preferences such as language or form data
• Marketing Cookies: May be used if you arrive from a paid advertisement (Google Ads)

You can control and delete cookies through your browser settings. Disabling cookies may affect some functionality on our website. By continuing to use our site without changing your settings, you consent to our use of cookies.

🗂️ 6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Contact form and enquiry data: Up to 2 years from last interaction
• Active client project data: Duration of the project + 5 years for legal/warranty records
• Job application data: 6 months if not successful; up to 2 years if hired
• Financial and contract records: 7 years as required by UAE law
• Website analytics data: Up to 26 months (Google Analytics default)

Once data is no longer required, it is securely deleted or anonymised.

⚖️ 7. Your Rights

Under applicable UAE data protection law, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Ask us to correct inaccurate or incomplete data
• Right to Deletion: Request deletion of your data where it is no longer necessary
• Right to Restriction: Ask us to pause processing your data in certain circumstances
• Right to Object: Object to processing for direct marketing purposes at any time
• Right to Data Portability: Receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at privacy@haryanatechnicalworks.com. We will respond within 30 days.

🔒 8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption across all website communications
• Secure password-protected systems with limited staff access
• Regular security audits and WordPress security plugins (Wordfence)
• Regular data backups and disaster recovery procedures

While we take every precaution, no internet transmission is 100% secure. If you believe your data may have been compromised, please contact us immediately.

👶 9. Children's Privacy

Our website and services are directed to adults and business professionals. We do not knowingly collect personal data from children under the age of 18. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

🔗 10. Third-Party Links

Our website may contain links to third-party websites (Google Maps, WhatsApp, social media platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

🔄 11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will always indicate when the most recent revision was made. We encourage you to review this page periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

📬 12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: